WARRANTY
Warranty Policy
All MobeeOne products carry a 2-year limited manufacturer warranty, provided by MobeeOne (“Warrantor”).
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HOW DO I MAKE A WARRANTY CLAIM?
PURCHASES FROM AN RETAILER
As a manufacturer brand, MobeeOne does not process refunds on purchases made from retailers however does process replacements.
Any warranty or return related enquiries should be directed to the original place of purchase. Should the retailer no longer exist or become unreachable, or product out of stock, please contact MobeeOne Customer Care for further assistance.
HOW DO I MAKE A WARRANTY CLAIM?
As a manufacturer brand, MobeeOne does not process refunds on purchases made from retailers however does process replacements.
Any warranty or return related enquiries should be directed to the original place of purchase. Should the retailer no longer exist or become unreachable, or product out of stock, please contact MobeeOne Customer Care for further assistance.
PURCHASES FROM MobeeOne
Wholesalers & Distributors
With a vast selection across all major categoFor purchases made directly from MobeeOne please contact our Customer Care Team with your order number for wholesales and distributors to make a warranty claim.
ries, you’ll always find the top-selling products at MobeeOne.
Customer
For purchases made from wholesales, distributors or any reseller agent please contact our Customer Care Team with your serial number to make a warranty claim.
If you are entitled to make a claim under warranty, our Customer Care Team will provide you with instructions as to how the goods should be returned to us at your expense. Unless otherwise provided by law, you will bear any other costs incurred in making a claim under warranty.
WARRANTY POLICY
Our goods come with guarantees that cannot be excluded World Wide under any country Consumer Law (or local consumer law). You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. warrants this product against defects in workmanship and material for a period of two (2) years from its original purchase date.
You must present your receipt as proof of date of purchase for warranty validation
TERMS AND CONDITIONS
MobeeOne warrants that, with normal use or service, the product will be free from faulty parts, manufacture or workmanship.
The warranty does not apply where damage is caused by other factors, e.g. mishandling, abuse, accident or failure to follow operating instructions.
WHAT IS COVERED
All parts defective in material and workmanship. Defects that have resulted from improper or unreasonable use or maintenance, accident, excess moisture, insects, improper packing, lightning, power surges, or unauthorised tampering, alteration or modification are not covered.
Our warranties do not extend to any compatible devices. We are only liable for MobeeOne products.
LIMITATION ON LIABILITY
WHERE PERMITTED, THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WRITTEN WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
FOR HOW LONG
MobeeOne offers Full Warranty that lasts two year across all products specified in the Owner’s Guide.
MobeeOne’s warranty policy can be superseded by an individual retailers terms and conditions as set out by their independent warranty policies.
WHAT MOBEEONE WILL DO
MobeeOne will, at their sole option, repair or replace any defective parts within a reasonable period of time and free of charge.
WHAT MOBEEONE WILL NOT DO
Pay shipping or transportation charges from you to MobeeOne or your Electronic Warehouse unless exempt.
EXCLUSIVE REMEDY
This Limited Warranty is fully transferable provided that the current owner furnishes the original proof of purchase from an authorized MobeeOne dealer. THE MAXIMUM LIABILITY OF MOBEEONE SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL MOBEEONE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES. Some places do not allow limitations on the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
OTHER CONDITIONS
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from country to country or state to state. This Limited Warranty is void if the label bearing the serial number has been removed or defaced or if the product is not purchased from an authorized reseller.
Any reference to a drop test, refers to dropping 26 times from the indicated height onto a hard surface at differing angles. Success is measured by the device retaining all functionality and the absence of any external structural damage. Minor cosmetic damage may still occur from dropping the device whilst inside the case.
Whilst our products may provide increased protection, we cannot exclude the possibility of damage occurring to your device when used in conjunction with our products. MobeeOne takes no responsibility for such damage, and will not be liable for compensation or reimbursement in such instances.